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Hey, how can we help?

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Discussions Discussions Discussions Public discussions board on GitHub
Documentation Documentation Documentation PlanetScale Documentation Site
API Docs API Docs API Docs PlanetScale API Documentation

Billing

Questions

How can I pay a pending / month-to-date invoice early?
Does PlanetScale offer any free plans?
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Operational

Infrastructure

IP addresses

Support

Working with the PlanetScale Support team
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Known Issues

Issues that we already know about and that we're working on fixing.

MySQL / Vitess

MySQL compatibility
Unsupported SQL modes

Accounts

Error: "Account has unpaid invoices. Please pay them before removing your card."
Error: "You must belong to at least one organization."
Recovering account access if you lose your Multi-factor Authentication credentials
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Troubleshooting

Short blips to help troubleshooting common problems.

MySQL / Vitess

20 seconds transaction timeout
Why are there _vt_ tables in my database?

Web UI

Invalidating user sessions
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